If you had screwed up before, it’s okay, we all made mistakes. Proper apologies, additional services or price cuts will help with the healing process. But, the question now is: will you screw up (again)?
People cannot tolerate what appears to be repetitive offenses or mistakes. It shows that you are not eager to be better, unprofession, concerned with your customers, and rash, among many things. But, if you are here, that’s great, wanting to know where you went wrong and what you can do to make the next big day as a best one for your clients is the first step.
Martin Bell Photography is one of those who pay attention to these things and provide a wide variety of services which makes Martin Bell an amazing wedding photographer Hampshire. Go check him out.
There’s a lot going on
As a wedding photographer Hampshire, you are paid, not only to take pictures, but also to edit, to print albums and to help clients choose the best piece to be printed in the biggest size. You also need to suit according to each clients’ preferences and many times you will be met with clients’ whose venue or party theme might seem like they don’t suit you or difficult to work on.
Take one thing at a time.
- Printing is the latest stage, so think about it after you take the pictures.
- If the particular task is difficult and you cannot muster the confidence to own the photography, inform your clients of your concerns and if they still want you to do it, show gratitudes and try your best.
- Typically, clients arrive roughly one to two years before their wedding to you. If you cannot remember what you want to ask during your meeting, write them in a list. Write memos and you know where you see them most: your phone, fridge, ceilings of your bed(who knows).
- Do schedule at least a one week range between services given; one day before and the rest after, because you have printing to do. Longer if you think you need the time.
- Learn from other photographers and join in communities to help you with questions about wedding photography
Communicate it with your clients
Be honest with them. If you are still a beginner, respectfully, but with enthusiasm, that you still have a lot to learn and is eager to do the very best for your clients. If you are able to get a hold of your own portfolios from training or helping friends it can be very helpful.
About the Job
Sometimes, the customers will come and tell you more before you even ask anything, some come and expect that you’d know what to ask. But when it’s something you are not yet used to do, you can start with introducing yourself and ask where did they get to know about you: is it from referrals, the site, or other communities. This way, you’ll know what is your major marketing factor.
Then, the job. Ask about where they want their wedding to be hold, how they want their shots to particularly look like while conveying what you are most comfortable or used to with, and show your previous works if you have. Instead of getting fixated on the pricing, tell them what you provide and if you have known about them and their expectations, you know which package or customization will fit the clients.